Displaying accountability in her work, Irena Trajkovski, senior technical project manager at Discovery, is a winner of this quarter’s Accountability in Action award.

As we meet with health plans across the country, we get asked about the COB process, vendor selection, and working with internal COB teams. We share some common questions and answers.

Discovery discusses how our client-centric approach to account management helps protect payment integrity.

The Medicare Advantage landscape is complex and requires the right people, processes, and technology to ensure accurate premium payments. Learn how which actionable steps your plan can take to capture underpaid premiums.

Are eligibility errors impacting your payment integrity approach? Find out the top three causes of eligibility errors and what they might be costing your plan.

Find out how eligibility management plays a role in maximizing recovery opportunities, improving cost avoidance strategies, and creating premium restoration possibilities.

Health plans face increasing pressure to ensure payment integrity. Discovery CEO Jason Brown explains recent trends and how they’re shaping the new decade.

Administrative complexity continues to drive the high level of waste in healthcare. Learn how to reduce improper payments with an optimized payment integrity approach that blends advanced analytics with human expertise.

Traditional COB processes are manual and error-prone. Learn how new technologies can help your plan transition from cost recovery to cost avoidance.

The number of health plan members that have other health insurance keeps increasing. Are your methods for verifying eligibility and insurance information keeping up? Learn how to modernize your COB efforts and transition from recoveries to cost avoidance.