Kathy Cortez brings more than 20 years of healthcare services experience to her role as Vice President, Operations, for Discovery Health Partners, where she leads the company’s Subrogation and Eligibility delivery organization. Under Kathy’s leadership, the Operations team has restructured functional teams to improve productivity, aggressively managed case inventory and productivity goals to meet recovery objectives, and partnered with clients to ensure optimal financial results and meet compliance mandates.
Prior to joining Discovery, Kathy was Vice President, Operations, at Symphonix Health Insurance, where she identified strategic business partners, fostered strong relationships with regional government organizations, and implemented a data-driven, HIPAA-compliant technology infrastructure for this Medicare Part D startup. Kathy has also served as Vice President, Health Plan Operations, for Fidelis Senior Care as well as Interim Vice President, Claim Services and Analysis for CNA Insurance. Her experience also includes management roles at Gyncor, Caremark,and Baxter Healthcare.